PCN Employer portal

Annual delivery of salary data

Annually, we kindly request that you furnish us with the pensionable salary as of January 1st for the respective year. It is important to do this as soon as possible in the new year. It is important that you do this as soon as possible in the new year. If we do not receive this information, you will receive an incorrect invoice from us based on the old data. Once the accurate information is processed by us, the deficit will be invoiced to you in one go.
Until we receive the accurate information from you, your employee will not have the correct pension accrual. This can be especially troublesome if an employee is retiring during that period.If there are no changes compared to the previous year, please also inform us of this.

Tips you should pay attention to when submitting changes in the employer portal
We have summarized the most common errors below:

Date
The date format is always DD-MM-YYYY.
For example, June 13, 1987 is 13-06-1987.

Salary
Use a comma (,) for decimals and do not use a period (.) for thousands. Do not use the dollar sign.
For example, 13860.34.

Communication
This field should be filled with the participant’s personal email address.

Place of Residence
This refers to the city or neighborhood where you live, not the island. Island is recorded under Country and has different codes:

Bonaire 5106
Statia 5108
Saba 5109

You can find the comprehensive list of country codes in the manual.
We kindly request that you always use/refer to the manual available within the employer portal when utilizing its features.

How are the pensionable salary and pension base determined?

Pension base = (maximum) pensionable salary -/- offset.
The pensionable salary is the gross salary + allowances (e.g., holiday allowance, Christmas bonus, or year-end bonus).
If the salary is higher than the maximum pensionable salary, no pension is accrued on that extra part of the income. 

The offset is the part of the income over which no pension is accrued because there is a right to an AOV benefit from the government. The offset is determined each year when the AOV amounts for that year are known.
The maximum pensionable salary is adjusted annually to the structural wage increase at the Rijksdienst Caribisch Nederland.
The height of the maximum salary and offset can be found here.

Example calculation of full-time pensionable salary

Example calculation of part-time pensionable salary

You provide us with the full-time pensionable salary and part-time percentage

ATTENTION!
If the pensionable salary is lower than the franchise amount, no pension accrual will take place. You do not need to register this employee with PCN. You should only do this when the pensionable salary exceeds the franchise amount. It is crucial to assess this situation beforehand.

How is the contribution calculated?

The contribution is calculated over the pension base. This is the (maximized) pensionable salary minus the offset The offset is the part of the salary over which no pension is accrued because the employee also receives AOV.
Each month you deduct part of the pension contribution from your employee’s salary (employee contribution). This is 1/3 of the total contribution.
As an employer, you pay the remaining 2/3 of the contribution (employer contribution). No tax is withheld from the contribution. Tax is only paid when your employee retires and receives a pension from PCN.

Example calculation of pension contribution without a maximum salary

Example calculation of pension contribution with a maximum salary

*The height of the maximum salary and offset can be found here.

How does the pension accrual take place?

The pension is accrued based on an average salary system. At the beginning of each year, you pass on the income of each employee for that year (pensionable salary) to PCN. We calculate the pension accrual based on this salary minus the offset. The pensionable salary has been maximized. No pension is accrued on the salary above that. The maximum pensionable salary is adjusted annually to the structural wage increase at the Rijksdienst Caribisch Nederland.
Every year a part of the pension is accrued. That pension is based on the income of that year. All pension pieces together form the final pension of your employee. The annual accrual is 1.71% of the pension base. This is 1/12th (0.1425%) per month.
The height of the maximum salary and deductible can be found here.

What happens if you have retroactive effect mutations?

As an employer, you should always strive to provide us with the correct information. This way, we manage the accrual of pension correctly. Sometimes it happens that a mistake has been made and data needs to be corrected with retroactive effect. In consultation with your account manager, this so-called retroactive effect change will be implemented in the pension administration. These changes are visible at the bottom of your regular invoice as soon as the correction has taken place. Please check these changes carefully. Do you have questions about this? Please contact your account manager Diana Thomas.

Monthly invoice (with possible retroactive effect mutations) and debt collection policy

Monthly invoice (with possible retroactive effect mutations)
We will send you an email as soon as your invoice is ready in the employer portal. Always check this invoice carefully. If there were retroactive effect changes, we will state them separately on the invoice. Do you have any questions about the invoice? Please contact your account manager Diana Thomas.

Click here for an example of the invoice.

Debt collection policy
If there are payment arrears, PCN follows a strict collection policy. Communication about this goes through the account manager. The collection process according to the BES Civil Servants Pension Act and the Implementation Regulations is as follows:

• PCN sends a monthly contribution invoice with the due date for payment on the last day of the month following the month to which the contribution relates.
• PCN sends a reminder (letter by e-mail) 10 days after the final payment date and the employer has 10 days to pay. The account manager calls the employer to bring the reminder to their attention.
• PCN sends a formal reminder by registered letter and the employer has 30 days to pay. The account manager also contacts the employer by telephone.
• The employer owes statutory interest from one day after the final payment date.
• Reminder costs may be charged.
• PCN can issue a warrant by the debt collector.
• PCN informs the employees within one month of the first reminder that the employer does not pay the contributions.
• PCN terminates the accrual 3 months after informing the employees. This does not cancel the payment obligation.

If there are any problems with payment, please always contact your account manager Diana Thomas. We will then try to find an adequate solution. In most cases a payment arrangement is possible.

Control of your employees’ data

You are legally obliged to provide us with the correct data of your employees.
PCN strives to check the data of your employees that are known to us with your administration once every three years. This process is part of PCN’s annual financial statements. The results are shared with PCN’s accountant. If there are any omissions, they will be corrected retroactively.
Your account manager will contact you to request data and conduct the check. We rely on your cooperation for this.

New employee at your company or employee leaves employment

New employee at your company

You can register new employees via the employer portal. It is important to do this as soon as possible, so that our administration and your invoice are correct and up to date.

After registering, your employee will receive an entrance confirmation from us. You can also refer your employee to the digital folder Welcome to PCN on our website. This folder contains the most essential information.

Employee leaves employment

Employees who leave employment must be deregistered as soon as possible via the employer portal. The administration is then up-to-date, and we no longer charge a contribution for the employee concerned. If an employee is still registered with you, no new registration can be made with a (possible) new employer. That is another reason to realize the cancellation as soon as possible.

After deregistration, your employee will receive a departure confirmation from us. On our website you can also refer your employee to the digital folder Out of service, which contains the most important information.

You are a new employer at PCN

As a new employer at PCN, the first contact is usually with your account manager Diana Thomas. She will give you the first explanation and ensure that you receive a Welcome Package. You can always contact her for questions.

Procedures for work disability/incapacity, unpaid leave, deferral of retirement or decease

Procedure in case of disability/incapacity for work
For the disability pension procedure, find the link here.

Procedure for unpaid leave
Is your employee going on unpaid leave? Please notify us of this via email. During the unpaid leave period, only 25% of the total pension premium is applicable. This covers the risk premium for death and disability. You and your employee can decide together who will pay this premium. PCN will invoice you for this amount.

The procedure for unpaid leave can be found in Article 15, Clause 4 of the pension regulations. If you have overpaid, you can reclaim the excess amount by submitting a written request to us.

Procedure for Retirement Deferral
Continued Employment with Accrual
If you and your employee agree that they will continue working and defer their retirement while the pension accrual continues, your employee can communicate this to us using the provided forms. As the employer, you don’t need to take any action. You will continue deducting the premium from the salary, and your employee will remain on the invoice to ensure pension accrual is maintained.

Continued Employment without Accrual
If you and your employee agree that they will continue working and defer their retirement without pension accrual, you must report the employee’s departure via our employer portal. You can halt the premium deduction from the salary. Your employee will then be removed from the invoice, and pension accrual will cease.

Procedure for Employee’s Death
In the unfortunate event of your employee’s passing, kindly notify us via e-mail as soon as possible. This allows PCN to make all necessary arrangements to halt the accrual and ensure the proper handling of potential partner’s and orphan’s pensions.

Information sessions for your employees

PCN has the possibility to organize information sessions for your employees. You then take care of the location, beamer etc. Our account manager will provide the session with a general presentation.

Key figures (offset, maximum salary, etc.) and pension concepts

The pension regulations contain a number of key figures. This is determined by the board each year. We have listed the key figures on our website.
We have also made an overview of all our pension terms.