Complaints

Submitting a complaint to Stichting Pensioenfonds Caribisch Nederland
Stichting Pensioenfonds Caribisch Nederland strives to provide excellent service. However, it may happen that you, as a (former) participant, pension beneficiary, other entitled party, or affiliated employer, are not satisfied with something. In that case, you can submit a complaint to our pension fund. Please ensure that your complaint is described as clearly and completely as possible. Also include your contact details: name, address, telephone number, and email address.

You can submit your complaint in the following ways:
– By phone: 717-0984
– By email: info-bonaire@pensioenfonds-cn.com
– By mail: Kaya General Carlos Manuel Piar 5, Kralendijk, Bonaire

Our complaints procedure outlines exactly how we handle your complaint and what you can do if you disagree with our response.

We take every complaint seriously and do our utmost to find a suitable solution together. Your feedback helps us improve our services. So please don’t hesitate to contact us if you are not satisfied.